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Prism Wallet
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Security & Privacy

Keep your financial data safe

Prism Wallet uses multiple layers of security to protect your account and financial information.

Biometric Authentication

Setting Up Face ID / Touch ID

  1. Go to Settings > Security
  2. Toggle Biometric Authentication on
  3. Confirm with your device's biometric sensor

Once enabled, you can unlock the app with your face or fingerprint instead of entering your password each time.

How It Works

  • When you open the app after being away, you'll be prompted for biometric authentication
  • If it fails, you can fall back to your password
  • If you were recently active, the app won't prompt you again (smart bypass)

Disabling Biometrics

  1. Go to Settings > Security
  2. Toggle Biometric Authentication off

Session Management

Viewing Active Sessions

  1. Go to Settings > Security > Sessions
  2. See all devices where you're currently logged in
  3. Each session shows device type, last login time, and location

Logging Out of Other Devices

  • Tap any session to end it
  • Use Log Out All Sessions to sign out everywhere except your current device

Password Management

Changing Your Password

  1. Go to Settings > Profile > Change Password
  2. Enter your current password
  3. Enter and confirm your new password
  4. Save changes

Forgot Password

  1. On the login screen, tap Forgot Password
  2. Enter your email address
  3. Check your email for a reset link
  4. Create a new password

Data Security

Bank Connection Security

  • Credentials are handled directly by Plaid, never stored by Prism
  • Plaid uses bank-level 256-bit AES encryption
  • Your bank login is never visible to Prism

On-Device Security

  • Sensitive tokens are stored in your device's secure enclave
  • All data in transit is encrypted via TLS/HTTPS
  • Authentication tokens are encrypted on-device

Auto-Lock

The app locks after a period of inactivity. You'll need to re-authenticate to access your data.

Deleting Your Account

To permanently delete your account and all data:

  1. Go to Settings > Profile
  2. Tap Delete Account
  3. Review the warning about what will be deleted
  4. Type "Delete" to confirm
  5. Your account and all data will be permanently removed

This cannot be undone. All connections will be disconnected and data deleted from our servers.

Privacy Tips

  • Enable biometric authentication for fast, secure access
  • Review active sessions regularly and log out of unrecognized devices
  • Use a strong, unique password
  • Keep your device's operating system updated